Terms & Conditions

Thank you for choosing SPArtistry. Please review the following Terms & Conditions carefully before booking, as they ensure a seamless and luxury experience for every client.

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Retainers & Payments

• A 50% non-refundable, non-transferable retainer is required to secure any appointment, including bridal and special event services.

• The retainer is applied toward your final balance.

• Retainers become fully non-refundable 48 hours after payment, even in the event of client cancellation.

• The only exception: if an SPArtistry artist must cancel and no replacement is available, the retainer will be refunded in full.

• Remaining balances may be paid via cash, invoice, or card. Card payments taken on site are subject to a $3 processing fee (Cash App is not accepted.)

 

Business Hours

SPArtistry operates Monday–Saturday, 9:00 AM–6:00 PM. Appointments outside of our regularly scheduled hours are subject to an "Early Riser" or "Night Owl" convenience fee. 
 

Location & Travel

• The studio address will be released 48 hours prior to your appointment. Please do not bring any extra guests unless previously confirmed with your artist. 

• If you require travel to your location, please provide address during booking. If location is 11+ miles outside of Macon, a travel fee will be added to the final invoice.

• Please do not arrive more than 15 minutes early.

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Late Policy

We allow a 5-minute grace period.

• After 5 minutes, a $1 per minute late fee applies until the 15-minute mark.

• Clients arriving 20 minutes or more late will have their appointment canceled without refund due to schedule disruption.

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Cancellations & No-Shows

• Please cancel at least 24 hours in advance.

• Cancellations made within 24 hours, or any No-Call No-Show, require payment in full for the missed appointment.

• A new appointment for a previous NCNS client will require full payment at booking.

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Event & Bridal Bookings

• To secure your event date, a signed contract and 50% retainer are required.

• Dates are not held without both.

• Retainers are non-refundable and non-transferable after the 48-hour grace period.

• We do our best to honor rescheduled events when availability allows.

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Artist Cancellation / Contingency Plan

In the rare event an SPArtistry artist is unable to perform services:

• A qualified replacement from our SPArtistry B Team will be assigned.

• If no artist is available, the client will receive a 100% refund of the retainer within seven (7) days.

• This refund represents the full extent of SPArtistry’s liability.

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Service Location & Requirements

For on-site services, the client must provide:

• One 5-6 ft table or counter space for makeup setup

• Access to electrical outlets & working electricity

Any additional specific setup needs will be outlined in your contract.

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Use of Image / Media Release

SPArtistry may use photographs, videos, and other media captured during services for marketing and portfolio purposes, including website, social media, and printed materials.
Clients grant permission and release all rights to such images unless otherwise stated in writing prior to the appointment.

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Liability

• All products and tools are sanitized thoroughly between each client.

• Please inform your artist of any allergies, sensitivities, or skin conditions before application.

• SPArtistry is not liable for reactions to products used during services.

Clients agree to release SPArtistry, LLC and its artists from any claims related to allergic reactions, skin sensitivities, or unforeseen conditions.

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Satisfaction Guarantee

Our goal is to ensure you feel confident and beautiful. Time is allotted for adjustments, and acceptance of the completed makeup confirms the client’s satisfaction at the time of application.